Following local government guidelines to contain the spread of COVID- 19, our agents are able to take calls Mon - Sun : 09:30 am - 09:00 pm. We are available through emails at Customercare@faremule.com. Rather than stay on hold, you can email your queries to Customercare@faremule.com.
Dear Travelers, due to Corona Virus we are facing high call volumes and extended wait times and delays on calls. We understand that your query is important. May we please request you to email all your queries to Customercare@faremule.com. We are working constantly hard to revert to every email.
We are available online through emails 7 days a week.
If you have identified an error with your booking, please email us prior to 8pm on the same day on which the booking is made, advising an urgent rectification to be actioned (Kindly mention the Reference number starting with TD in the Subject line). Any emails received where the error is reported the next day( fees and charges will apply as per the Airlines policy).